Welcome to our website! As we have the ability to list on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (973) 778-6722 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

132 3rd Ave. Paterson, NJ 07514

Call us today!
(973) 778-6722

No sales tax outside of NJ!

Return And Refund Policy

MS Appliances
132 3rd Ave.
Paterson, NJ, 07514

Email: info@msappliances.com

Returns

To avoid having to return items, please read all item specifications before purchase, and call us with any questions prior to placing your order. Damaged items should not be accepted upon delivery. All claims or damages must be shown to driver at delivery. After signing for and accepting your item, you are responsible for all damage claims. Shipping and handling charges to and from our warehouse are not refundable for returned items. M S Appliances does not accept returns for any item that has been installed, used or plugged in. M S Appliances reserves the right to refuse returns.

Refunds

We will only refund your order if the item was returned up to 14 days after the purchase date with original unopened, factory sealed packaging. The customer is responsible for all shipping and handling charges and a restocking fee of up to 25% may apply.

Shipping

All items must be opened and inspected at the time of delivery. All damages must be reported immediately. Damaged products may be refused at the customer’s discretion. Damaged products that are accepted must be signed for by the customer.

Purchase Policy

Our goal at msappliances.com is to make Your purchasing experience easy and efficient. If You have any questions about Our purchase policies, please contact Us at info@msappliances.com.

Product or Pricing Inaccuracies

While we take every precaution to insure all products and pricing are correct on Our web site, mistakes do occur. Should You find a mistake please contact Us at info@msappliances.com. Prices and the availability of products and Our services are subject to change without notice. Despite Our best efforts, we will, from time to time, make pricing mistakes. We will endeavor to promptly correct any mistakes as we become aware of them. We reserve the right to revoke any offer and/or correct any error at any time, including after an order has been submitted and even in the event that Your method of payment has been charged. Any disputes related to pricing will be resolved at Our sole and complete discretion.

Please review our complete Terms of Service Policies Here