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132 3rd Ave. Paterson, NJ 07514

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LG Logo

28 cu.ft. Smart wi-fi Enabled French Door Refrigerator

Model # LFXS28968S

 3.5 out of 5 (179 Reviews)

Rebate Tag

Available in 2 Color(s)

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The Look You Love Without the Fuss.

Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.


Think you'll run out of ice" Think Again.

From making extra ice for tonight's dinner party to getting smartphone notifications when the door is left open, use the LG SmartThinQ® app to control key features and get important notifications from any-where. It even works with the Google Assistant and Amazon Alexa, so you can operate smart features with your voice.


Store More.

Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.


Most shelf space.*

Ice makers are great, but not if it means you can't fit all of your food in the fridge. The Slim SpacePlus® Ice System provides more shelf space and allows even more space for door bins.

Features:

  • 28 cu. ft. Capacity
  • PrintProof™ Finish
  • Door Cooling+
  • Slim SpacePlus® Ice System
  • ThinQ® Technology with Proactive Customer Care
  • 27.9 cu. ft. Capacity
  • SmartThinQ® Technology

From the Manufacturer

Interactive Tour

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SUMMARY
Door Type French 3-Door
SmartThinQ® Yes
wi-fi Enabled Yes
FEATURES
ENERGY STAR® Qualified Yes
Energy Usage 726
REFRIGERATOR
Glide N' Serve™ Drawer Yes
Folding Shelf 1
No. of Shelves 4 Split(3 Fixed+1Folding)
No. of Door Bins 6 Total (2 Adjustable Gallon Sized)
Cantilevered Shelves Hybrid Cantilevered
Shelf Construction SpillProtector™ Tempered Glass
Crisper Bins 2 Humidity Crispers
Refrigerator Light Ceiling LED
Door Bin Construction 1 Piece (Clear)
FREEZER
Drawers 2-Tier Organization
DuraBase™ Solid Drawer Base Yes
Divider Yes
Freezer Light LED Lighting
Door Type Pull Drawer
Handle SmarPull™ Handle
DIMENSIONS/CLEARANCES/WEIGHT
Depth with Handles 36 1/4"
Depth without Handles 33 3/4"
Depth without Door 29 7/8"
Depth (Total with Door Open) 48 1/4"
Height to Top of Case 68 3/8"
Height to Top of Door Hinge 69 3/4"
Width 35 3/4"
Width (Door Open 90 with Handle) 44 1/4"
Width (Door Open 90 without Handle) 39 1/4"
Installation Clearance Top 1", Back 2"
Weight (Unit/Carton) 305 lbs. / 330lbs.
Carton Dimensions (WxHxD) 38" x 73" x 39"
WARRANTY
UPC 048231794862
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
MATERIALS & FINISHES
Handle Matching Commercial Handles
Available Colors PrintProof™ Stainless Steel, Black Stainless Steel
Hidden Hinges Yes
Surface Smooth
Back Flush & Metal Cover Over Mechanical Parts
Contour Door Yes
CAPACITY
Refrigerator 18.6
Freezer 9.3
Total 27.9
CONVENIENCE
Temperature Controls Electronic/Digital
Door Alarm Yes
LoDecibel™ Quiet Operation Yes
Auto Closing Door Hinge Yes
Child Lock Yes
Display Type Membrane / White LED
WATER & ICE SYSTEM
Ice System Slim SpacePlus®
Ice & Water Dispenser Yes
Dispenser Type Integrated
Daily Ice Production (lbs) 3.5
IcePlus™ Production (lbs) 3.8
Ice Storage Capacity (lbs) 2.5 + 4.0
Dispenser Light Yes
Water Filter LT1000P
COOLING
Linear Compressor Yes
Multi-Air Flow Yes
Temperature Sensors 6
Smart Cooling® System Yes
Fresh Air Filter Yes
Evaporator Yes

LG Appliance Bundle Savings Rebate

  • Rebate Ends: 6/22/2021
  • Must be postmarked by: 7/22/2021
  • Description: Receive a 5% or 10% rebate with purchase of qualifying LG Appliance Bundle. Rebate form must be postmarked by 7/22/2021.
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Questions or Comments?
Call (973) 778-6722 for assistance. Click Here for MS Appliances location and contact information.

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3.5

out of 5 (179 Reviews)

59% of reviewers recommend this product.

Lg French door Refrigerator with water and ice on

Submitted by Honey24 - 6/8/2021

We love the refrigerator we get water and ice anytime we want and there is such a large capacity for all our food and plenty of storage for our vegetables and fruit with a huge freezer. I am so happy with it.
Originally posted on lg.com

Yes, I recommend this product

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LG service sucks

Submitted by Yellow bees - 6/7/2021

My LG refrigerator went out a month ago. Had to wait 5 days to have it repaired. Lasted one week. Still out. When I try to call LG customer service the robot tells me after waiting on hold to call back later???? No happy
Originally posted on lg.com

No, I do not recommend this product

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The Absolute Worst

Submitted by Highlydisappointed2021 - 6/6/2021

I purchased this refrigerator two years ago as a floor model from Lowes understanding that Lowes would not and could not offer a warranty on it. Apparently LG doesnt either. It took two years for the compressor to go out and LG will not honor the manufacturer warranty. Id give it zero stars if possible.
Originally posted on lg.com

No, I do not recommend this product

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Submitted by Two dogs - 6/2/2021

We bought this Fridge a year ago. It has been fine. Except when the compressor went out. It was replaced very fast. At no charge.
Originally posted on lg.com

Yes, I recommend this product

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Totally unreliable.

Submitted by Common User - 5/30/2021

I have owned this refrigerator for 2.5 years and already had to replace the compressor. After doing a quick search I discovered this is a common problem. I worry that this will happen again. I regret buying this refrigerator.
Originally posted on lg.com

No, I do not recommend this product

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Great Features

Submitted by MAC73 - 5/28/2021

The temporary surface protection tape applied to the outer stainless surfaces was well thought out/effective and easy to remove after delivery. Water delivery on the door has a very nice flow. The ice cube maker is nicely sized to maximize room within the refrigerator section while maintaining the supply of ice. The freezer has a removable container. Weve only used that for bag ice we used while flushing the water supply line. We love the push back segmented middle shelf which provides space for taller bottles.
Originally posted on lg.com

Yes, I recommend this product

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Looks expensive

Submitted by Nan65 - 5/25/2021

Really makes things organized and open concept. Just love the modern look too
Originally posted on lg.com

Yes, I recommend this product

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I love it

Submitted by Tina H - 5/24/2021

I bought this a couple of months ago because my old fridge was getting very unpredictable and unreliable. I am so happy with this fridge It has lots of room and the interior is versatile enough to fit the needs of everyday life and catering a party The ONLY complaint I have with this is the ice capacity. We use a lot of ice. When it is just 2 or 3 people it keeps up with us but adding another couple of people has had us running out of ice. It does however come with an extra ice bin that goes in the freezer drawer to get a supply of ice built up before a gathering occurs. So now that I know of the possibility of running out I will start saving ice a few days before a gathering and Wa-LA - no more problem Thanks LG for making such great products
Originally posted on lg.com

Yes, I recommend this product

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great fridge

Submitted by Forrest baker - 5/24/2021

Had to buy a new fridge cause our old one just quit11 years old The LG has ben working great Lots of room and the water filter is great. Like to fill my tall water bottle with it Lots of room
Originally posted on lg.com

Yes, I recommend this product

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The vegetable drawer broke within 2 months

Submitted by Dave FE - 5/23/2021

The vegetable drawer broke within 2 months I sent photos and explained the problem in detail. So they sent me the wrong part. I called them again and they are sending another part. Lets see what happens now? I explained the bad design problems but they only have the same type of drawers. I shall be using clear shipping tape to reinforce that weak design
Originally posted on lg.com

No, I do not recommend this product

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Nice when it works but repairs stink

Submitted by Disappointed in repair - 5/22/2021

I bought my fridge almost 2 years ago. Unfortunately it completely stopped cooling and I have had to try to get repairs done. Apparently LG refrigerators can only be repaired by LG certified technicians. This is requiring me to live almost 1 month without a refrigerator Think about this before buying an LG. If there are so few technicians that you wait weeks before a repair you might want to purchase from another company. In the future I will not buy LG. Living with a family for 4+ weeks without a refrigeratorthat is under 2 years old is unacceptable. Poor customer service.
Originally posted on lg.com

No, I do not recommend this product

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LG fridg is awful

Submitted by LG products are awful - 5/22/2021

Poorly made and cheap exterior. It has known issues causing it to break and then LG is horrible customer service to help. It took over two weeks without a fridg to get help for a known issue with the compressor. It is the worst experience and will never buy anything from LG again. Oven doesnt cook evenly and microwave is inconsistent in cooking. We purchased a complete set and regret all of it.
Originally posted on lg.com

No, I do not recommend this product

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Great work and easy to handle

Submitted by MauryPortillo - 5/17/2021

I love it it works great and I love the design of this product
Originally posted on lg.com

Yes, I recommend this product

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Just so big and bright inside

Submitted by Grandma Socks - 5/17/2021

Makes my remodeled kitchen look so bright and clean
Originally posted on lg.com

Yes, I recommend this product

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Submitted by Dungphan - 5/16/2021

Really bad product quality and service maintenance disappointed .
Originally posted on lg.com

No, I do not recommend this product

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Nice Refrigerator- but Noisy

Submitted by BSJ0067 - 5/13/2021

The LG refrigerator is a nice size and has great features but makes crazy sounds like a alien is somewhere inside Technicians dont know how to fix. Embarrassed when friends come over to visit.
Originally posted on lg.com

No, I do not recommend this product

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overall good experience

Submitted by suren - 5/9/2021

Love it except for two times when we got IF E error and water and ice stopped working. The recommendation was to leave it offline for about 8 hours unplugged. Where would I put my food then? Do they expect me to have another refrigerator/freeezer? Luckily for us the error was cleared with just turning off ice maker for few hours and recycling the power. So far soo good
Originally posted on lg.com

Yes, I recommend this product

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Awesome Refrigerator

Submitted by Ward Sr - 5/8/2021

LG had came up with another outstanding product. This refrigerator is the best. Keep up the good work.
Originally posted on lg.com

Yes, I recommend this product

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Great Features

Submitted by PJinAZ - 5/7/2021

The design/layout makes it easy to see what is on the shelves without moving items around. Ample storage space - love the bigger containers in the doors
Originally posted on lg.com

Yes, I recommend this product

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Love the refrigerator

Submitted by Skwmom - 5/7/2021

Ive had this refrigerator for just about 3 years. I love the size and layout. Like many badly designed refrigerator ice makers weve already had to replace it. The tray twists when it empties the ice and it eventually cracked then leaked and caused our ice to clump. Definitely a bad design in ice makers. Fortunately its easy to replace on your own. Just watch a YouTube video. Then recently the compressor went out. Not even 3 years old yet LG came out and replaced at no cost due to warranty. I guess you should move refrigerator out every 6 months and make sure the vent on side of refrigerator is clean and not blocked by household debris like pet hair. LG customer service and repair was great.
Originally posted on lg.com

Yes, I recommend this product

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Love the features

Submitted by LP19 - 5/7/2021

Can see everything inside its spacious. Have put in small plastic round turntables on top shelf to hold all those small condiments so they wouldnt get lost in the back. Like the drawers especially the long thin one. The freezer is large and convenient to organize. Very happy with this purchase.
Originally posted on lg.com

Yes, I recommend this product

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2 months old and not cooling

Submitted by Nanlander - 5/4/2021

Bought the fridge 3 months ago and two months in it isnt cooling
Originally posted on lg.com

No, I do not recommend this product

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Nice fridge

Submitted by ieieie - 5/4/2021

Works great. It has a ton of room. We like being able to set the drawer climate
Originally posted on lg.com

Yes, I recommend this product

Much better now that it has a new compressor

Submitted by Russ34113 - 5/3/2021

Ive had this in my vacation home for 3-1/2 years. It was always pretty noisy due to the compressor shaking the whole unit not bad enough to complain but still kind of annoying. Well we came back after a long absence and discovered the compressor had totally failed some months prior leaving a really stinky liquefied mess. The WiFi app turned out to be useless - when running the diagnostic it reported everything was fine even when it was 80 degrees inside the freezer. The app is good at reminding you to replace the air and water filters but not much else. LG replaced the compressor under warranty 16 days after I reported it...glad Im not a diabetic who depends on refrigeration The new compressor is supposedly upgraded and it did make all the difference in the world. The whole unit is as quiet as I expected it would be when I bought it back in 2017. Its slowly winning me back. Other than the compressor fiasco and useless phone app it is a nice refrigerator. It holds a lot things are easily accessible the ice maker in the door is convenient etc.
Originally posted on lg.com

No, I do not recommend this product

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Compressor failed after 2.5 years.

Submitted by Ichwawa - 5/3/2021

We bought the fridge August 2018. We really like the style and layout. However the compressor failed in April 2021. We arrived home from vacation on April 24th and found our food warm and spoiled. It wasnt until the 28th a repair tech came to swap out compressors. He mentioned that LG has had ongoing problems with this fridge unfortunately he didnt fix the problem. We contacted LG again and they said It can take up to 72 hours for the fridge to cool-give me a break. We had to wait until the following week for another tech to fix the fridge. He fixed it and it started cooling within ~2 hours.
Originally posted on lg.com

No, I do not recommend this product

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LG Support Covering Compressor Fail After 4 Years

Submitted by DWH70 - 5/3/2021

Bought this fridge 4 years ago and the compressor died. Called LG Customer Support and to their credit they have extended the one year warranty and are totally covering the repair. Unfortunately I have to wait 2 weeks for a replacement compressor. Time will tell if I ever buy another fridge. BTW the smart fridge still thinks nothing is wrong when you run the self diagnostic
Originally posted on lg.com

No, I do not recommend this product

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Good deal

Submitted by Psylvia - 5/3/2021

I bought almost three years ago and I am very happy with my purchase. But I need to say that I am a little disappointed because I think is too early to have some issues. Last week it stopped to work. It was not freezing. Fortunately I got the extended warranty.
Originally posted on lg.com

Yes, I recommend this product

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Nice Refridgerator

Submitted by samsiam61 - 5/2/2021

A year after I bought the refrigerator it started making a loud vibration sound. At times it would get very loud. A little over 2 years the compressor went out. Im concerned that in another 2 years will it go out again? I am satisfied with the amount of storage and the design of the refrigerator.
Originally posted on lg.com

No, I do not recommend this product

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Submitted by Jbkr - 5/2/2021

I bought this refrigerator 2 years ago and 2 times compressor didnt work they need to replace.
Originally posted on lg.com

No, I do not recommend this product

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Does the job out noise

Submitted by Zarah18 - 5/2/2021

Bought the refrigerator in 2020. Its organization has worked wonderfully for our family. However this refrigerator makes some noise Occasionally a high pitch buzz and churn every time it makes ice. I have an open concept house so I can be in the living room hearing all the noise in the kitchen. Also the storage for the ice maker is small which is a problem when hosting parties with a lot of people
Originally posted on lg.com

No, I do not recommend this product

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Good features.

Submitted by Jackie1207 - 5/1/2021

I love the adjustable shelves but a little disappointed in the door storage. The water/ice maker is great.
Originally posted on lg.com

Yes, I recommend this product

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LG LFXS28968S

Submitted by brassbuddy - 4/29/2021

Great difference in the refrigerator. Low noise alarm system when door left open. the frige is at head height. freezer on the bottom no need to defrost.
Originally posted on lg.com

Yes, I recommend this product

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Disappointed

Submitted by Disappointed 803 - 4/28/2021

I saved my hard earned money to purchase a refrigerator that could make my life easier after suffering major medical diagnosis. I havent had the refrigerator three years yet and it has already broken. I was without a refrigerator for six weeks before it was repaired. I am very disappointed in the quality for the price I paid. LG must do better. The customers deserve it.
Originally posted on lg.com

No, I do not recommend this product

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Great value

Submitted by Bubba2810 - 4/28/2021

Great value. Ability to link with my phone is a plus. Rebate was a plus.
Originally posted on lg.com

Yes, I recommend this product

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My fridge is perfect for my family

Submitted by JoJoMusic - 4/26/2021

I bought my refrigerator about three years ago and we love it. It is beautiful and it is the perfect size for the amount of food my family needs.
Originally posted on lg.com

Yes, I recommend this product

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Pleasantly surprised

Submitted by watiii - 4/25/2021

Because of Covid we had to purchase this refrigerator sight unseen. We were happy with our old LG so searched for the same brand. When it arrived we were very happy with the flexible shelf arrangement the spacious inside the ice cubes in the door not taking up freezer space and the convenient water and ice system that works very well. Connection to the water line was a snap as well as the overall setup. Very happy with the purchase.
Originally posted on lg.com

Yes, I recommend this product

Great set up

Submitted by MJC16 - 4/24/2021

Spacing is portioned out nicely. Adjustable to get the most use out of the space. Nice touch pad features.
Originally posted on lg.com

Yes, I recommend this product

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Good not perfect

Submitted by Granny Franny - 4/21/2021

I have had this fridge for about 3 weeks. I needed something less than 70 high and wanted french doors and water/ice dispenser and this one fit the bill. My biggest problem is the taste of the water from the dispenser. I did flush several gallons of water and still 3 weeks later the water tastes terrible. Since this fridge replaced another with a water dispenser I blame the fridge itself or its filter. If its the filter it seems that LG could do better. My second complaint is the door shelves which are not adjustable. They dont accommodate our 1.5 liter wine bottles. I guess I could give up one to make more space for the one below but.... On the good side the in-door ice maker works fine for me. The ice is plenty cold no melting and refreezing issues as others have reported. The left door is indeed heavy but once trained we quickly learned to close it gently. Yes Id buy it again and recommend to others.
Originally posted on lg.com

Yes, I recommend this product

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Run Away

Submitted by Kivaniva - 4/20/2021

Purchased the refrigerator the last week of January 2021. Freezer stopped working the first week of April 2021. LG cant diagnose the problem and says it may take months to send a service representative. I will never purchase another LG product.
Originally posted on lg.com

No, I do not recommend this product

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Lg tefrig

Submitted by Cheis - 4/18/2021

I bought this one and a half years ago. It is already needed a compressor and now it needs a left side door because the water is leaking
Originally posted on lg.com

No, I do not recommend this product

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Excellent Storage Options

Submitted by Megan2 - 4/16/2021

This is my first French Door refrigerator and Im so glad I went with it I had to have the in-door ice and water dispenser which now that I own it I now know why it isnt always an option. With the refrigerator portion on top you have to have a separate ice maker in the left door which makes the door rather heavy. It actually slams closed if you let it close on its own. If you had a side-by-side or no in-door dispenser you wouldnt have this issue. Its not a problem for me but something I wish I had thought about when I purchased it. Also the dispenser doesnt hold much ice but you have an ice bucket in the freezer and can push the ice maker to ice plus so it makes more ice faster if youre having guests. We are not big ice users so this current set up is ideal. I just wanted the in-door water dispenser to be honest which works great. I have not tried the Smart WiFi yet - it was not a selling point for me - but Im sure its cool. I love that the shelves are adjustable. The one thing I would change would be that the deep drawers vegetable/fruit drawers be able to be opened when one door is open. I can open the left but not the right. Still - not a dealer breaker just an ease-of-use.
Originally posted on lg.com

Yes, I recommend this product

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Great features

Submitted by Bnk2015 - 4/15/2021

I really like this fridge and all the features. We unfortunately had an issue with the cooling system of our 2.5 year old fridge but was fixed and working great again.
Originally posted on lg.com

Yes, I recommend this product

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Consider buying other brand

Submitted by Truthnotpleasant - 4/13/2021

This is a mid-upper range refrigerator in price with a few features wi-fi etc.. not much used or useful. Has a difficult to be changed water filter needs some modification at the nozzle among other puzzling engineering choices. The major fault being poor reliability of the compressor despite the extended warranty from LG it is not worth the headache spoiled food time on phone etc.... My advice buy something else.
Originally posted on lg.com

No, I do not recommend this product

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Compressor only lasted 3 years

Submitted by Peter in SC - 4/13/2021

Bought it 3 years ago and the compressor went recently. Customer service very disappointing.
Originally posted on lg.com

No, I do not recommend this product

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Love LG Appliances

Submitted by chbode - 4/12/2021

This is our second LG refrigerator. We moved over a year ago leaving all of our LG appliances behind. The house we moved into had a full kitchen suite but the refrigerator just wasnt the same. We love the space and organization this refrigerator provides.
Originally posted on lg.com

Yes, I recommend this product

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Failure

Submitted by Acker - 4/12/2021

We are not using this refrigerator right now as we are waiting for it to be repaired. Disappointed that a refrigerator would die after only 3 years of service. Hopefully it will be able to be repaired
Originally posted on lg.com

No, I do not recommend this product

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Size

Submitted by Quenepos - 4/11/2021

it is finally running properly. Ice maker now working. Love the size the french doors give you access to everything
Originally posted on lg.com

Yes, I recommend this product

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Great layout but need more leveling options

Submitted by Anne99 - 4/11/2021

We really like our new refrigerator except for one significant issue. The right French Door does not stay open. It shuts on you/on top of you when trying to put things in the frig. We have had two very nice technicians confirm a leveling issue. Unfortunately you can only adjust the front of the frig not the back. We were told we needed to go to the hardware store and buy shims to bring up the back of the frig. Hopefully that will help. The manual says the door should stay open. It doesnt and LG is not providing the solution but is making us do it. We had an LG before and did not have this door issue. Pretty frustrating. I understand part of it can be our floor. But we cant be the only ones that need more leveling options.
Originally posted on lg.com

Yes, I recommend this product

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Great on capacity. Poor on reliability

Submitted by DAC7 - 4/11/2021

Received it 2 yrs ago disappointed it needed service already.
Originally posted on lg.com

No, I do not recommend this product

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Love my French Door LG

Submitted by ccyoma - 4/10/2021

I had a side by side that was 4 years old Hated it Bought my LG French Door Fridge and at least once a day when I open the doors I say out loud I love my refrigerator I can see everything and can put twice as much on the shelves And I can put WIDE trays in too I love my LG French Door refrigerator
Originally posted on lg.com

Yes, I recommend this product

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